We ship worldwide through our trusted network of partner pharmacy stores using reputable international carriers with full tracking capabilities.
1Order Processing
- Orders are processed within 1-3 business days after payment confirmation.
- You will receive a shipping confirmation email with tracking details once dispatched.
- Orders cannot be modified or cancelled after they have been dispatched.
2Delivery Timeframes
| Destination | Standard | Express |
|---|
| United States | 10-20 business days | 7-12 business days |
| United Kingdom | 10-18 business days | 7-10 business days |
| Europe (EU) | 12-22 business days | 8-14 business days |
| India | 7-15 business days | 5-8 business days |
| Australia & NZ | 12-20 business days | 8-14 business days |
| Canada | 12-22 business days | 8-15 business days |
| Rest of World | 14-28 business days | 10-18 business days |
Delivery times are estimates and may vary due to customs processing, carrier delays, or peak seasons.
3Discreet Packaging
- All orders are shipped in plain, discreet packaging with no pharmaceutical labeling on the exterior.
- The sender name will not reference any pharmacy or medical product.
- Inner packaging ensures products are protected during transit.
4Customs & Import Duties
- International orders may be subject to customs inspection and import duties.
- All customs fees and import taxes are the sole responsibility of the buyer.
- It is the buyer's responsibility to ensure products are legal to import in their country.
Please check your country's import regulations for pharmaceutical products before ordering. Some medications may be restricted or require a prescription for import.
5Order Tracking
- Tracking is available in My Account → My Orders once your order is shipped.
- Tracking may not update for 5-7 days after dispatch during international transit.
- If tracking shows no updates for more than 14 days, please contact us.
6Lost or Damaged Packages
- For lost packages, contact us within 60 days of the estimated delivery date.
- For damaged packages, photograph the damage and contact us within 7 days of receipt.
- We are not responsible for packages delivered to incorrect addresses provided by the customer.